Resources

Everything you need to know about high-risk payments.

Guides, explainers, and real talk on processors, compliance, chargebacks, and keeping your store live.

Compliance
How Visa web crawlers find and flag peptide vendors
Visa doesn't wait for a chargeback spike to flag your account. Their automated crawlers scan your website, social profiles, and linked content looking for consumer marketing language on RUO products.
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"For research purposes only"
No dosing or stacking language
No human consumption claims
"Stack BPC-157 with TB-500 for..."
Before/after results language
TikTok linked to store — flagged
Processors
Why Stripe will eventually drop your peptide store
Stripe is a payment facilitator, not an acquiring bank. They aggregate merchants under their master MID and when the category gets flagged, everyone goes down.
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Compliance
The RUO compliance checklist every vendor needs
Research Use Only compliance isn't just about your website. It covers your social media, email marketing, packaging, and everything in between.
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Chargebacks
What a 1% chargeback ratio actually means for your account
Visa's monitoring threshold is 1%. Above that, you enter their program. Above 2%, your processor is obligated to terminate you. Here is how to stay below both.
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Processors
PaymentCloud vs Durango vs eMerchantBroker: which is right for peptides?
The three main high-risk processors that actually work for RUO vendors have different approval requirements, fees, and risk tolerances.
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RUO
What RUO actually means — and what it does not protect you from
Research Use Only is a legal designation, not a magic shield. It protects you from FDA enforcement, not from processor risk or Visa compliance requirements.
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Chargebacks
How to build a dispute-ready packet that actually wins
Most chargeback disputes are lost not because the merchant was wrong — but because they didn't have the right documentation. Here is exactly what processors need to see.
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Compliance
The MATCH list: how vendors end up on it and what happens next
Being placed on the MATCH list is essentially a 5-year ban from legitimate payment processing. Most vendors don't find out until they apply somewhere new and get rejected.
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Glossary

Payment terms, explained.

No jargon. Just plain explanations of the terms every high-risk merchant needs to know.

MATCH List
A shared database maintained by Mastercard. If your merchant account is terminated for cause, you're added to this list. Most legitimate processors check it before approving any new merchant. Stays on your record for 5 years.
Rolling Reserve
A percentage of your processing volume held by the processor as a buffer against chargebacks. Typically 7-10% for high-risk merchants, held for 90-180 days then released.
MID (Merchant ID)
The unique identifier assigned to your merchant account. Each processor gives you one. If your MID is terminated, that account is gone — you need a new one from a different processor.
Chargeback Ratio
The percentage of transactions that result in chargebacks. Calculated as chargebacks divided by total transactions in a given month. Visa's threshold is 1% — above that triggers monitoring programs.
RUO (Research Use Only)
A legal designation indicating a product is sold for research purposes only, not for human consumption. Required for peptide and many research chemical vendors to operate legally.
Payment Facilitator
A company like Stripe or PayPal that aggregates merchants under their own master merchant account. Faster to set up but less stable for high-risk merchants who can be terminated without warning.
ISO (Independent Sales Org)
A company that acts as a reseller of payment processing services on behalf of acquiring banks. ISOs can get merchants approved with banks they wouldn't be able to reach directly.
Acquiring Bank
The bank that actually holds your merchant account and settles transactions into your business bank account. The processor is often just the middleman between you and the acquiring bank.
Visa VAMP Program
Visa's monitoring program for merchants with elevated chargeback ratios. Once enrolled, you have 3 months to get below threshold or face fines and potential termination.

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